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How pick3ny Handles Your Personal Information

We collect only what we need to run your account securely and process payments through PayPal, Venmo, and Play+.

Account data protectedPayPal, Venmo, Play+ payment privacyYour right to access and deleteNo data sold to third parties
pick3ny How pick3ny Handles Your Personal Information
DATA HANDLING DETAIL

Security, Cookies, Retention and Account Access

We handle your data with standard encryption in transit and at rest. Cookie settings, retention schedules, and third-party sharing limits are all managed under our internal data governance process, aligned with applicable United States state privacy law for eligible regions.

Cookies and Tracking

We use session cookies to keep you logged in across your phone and browser. Analytics cookies run in aggregate only — no personal profile is built from browsing behavior for advertising purposes.

Account Security Practices

Login sessions are protected with token-based authentication. If we detect an unfamiliar device or location, we prompt an additional verification step before granting access to your account wallet.

Data Retention Schedule

We keep transaction records — including PayPal, Venmo, and Play+ payment references — for as long as required by applicable law, then delete or anonymize them on a rolling schedule.

Requesting Changes or Deletion

Email our privacy team or use live chat to submit a formal request. We confirm receipt, verify your identity against account records, and complete eligible requests within the timeframe state law requires.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of the data we hold on your account, ask us to correct inaccurate information, or submit a deletion request, you can reach our team through any of the channels below. We aim to acknowledge privacy requests within two business days and resolve them as quickly as applicable law requires.

Email Privacy Team Send your data access, correction, or deletion request to our dedicated privacy address. Include your registered email and the nature of your request so we can route it correctly.
Live Chat Support Start a live chat session from your account dashboard. Our support team can log a privacy request on your behalf and confirm the expected response timeline in the chat window.
Account Settings Panel Some data preferences — such as marketing communications and cookie consent — can be updated directly inside your account settings without contacting support at all.

Common Questions About Your Privacy at pick3ny

The questions below cover what we collect, how we use it, and how you can exercise your rights. If something isn't answered here, our live chat team can help.

We collect your name, email, date of birth, and state of residence for identity verification. Payment method references — such as your PayPal email or Play+ card ID — are stored for transaction records only.

We do not sell or rent your data. We share it only with payment processors like PayPal and Venmo, identity verification services, and as required by applicable state or federal law.

Submit a request via email or live chat using your registered account email. We verify your identity first, then provide a summary of the personal data we hold within the period state law requires.

Yes. Send a deletion request through live chat or email. We will remove data that is not required by law to be retained, including marketing preferences and non-essential session history.

Payments through PayPal and Venmo are processed entirely within those platforms. We receive a transaction reference only — no full account number or bank detail is stored on our servers.

Yes. If you are in an eligible state with specific consumer privacy laws — including California — those rights apply in full. Contact our privacy team to exercise them and we will confirm the applicable process.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.